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What is your return policy?

At IKD Aqua, we strive to provide our customers with the best quality aquariums and aquascaping services. If for any reason you are not satisfied with your purchase, we offer a 30-day money back guarantee. Please contact our customer service team to initiate the return process.

How long does it take to receive my order?

We understand that our customers want to receive their aquariums and aquascaping services as soon as possible. The delivery time will depend on the scope of the project and the location of the customer. Our team will provide you with an estimated timeline during the consultation phase.

Do you offer international shipping?

Yes, we offer international shipping for our aquariums and aquascaping services. Additional fees may apply depending on the location and the size of the project. Please contact our customer service team for more information.

What are the payment options?

We accept various payment options, including credit cards, bank transfers, and PayPal. Our team will provide you with a detailed invoice and payment instructions during the consultation phase.

How do you protect my data?

At IKD Aqua, we take data privacy and security very seriously. We use industry-standard encryption and security measures to protect our customers' data. We will only collect and use your data for the purpose of fulfilling your order and providing you with the best possible customer service. Please refer to our Privacy Policy for more information.

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